Month: April 2020

APMP Capture Practitioner- Customer Relationship Management Systems

Customer Relationship Management (CRM) is the process of managing all aspects of your relationship with your customers, so they will know, like, and trust you and eventually select you over your competitors. With today’s limited budgets and super-competitive marketplace, companies that do CRM well will prevail. Given below are some tips on getting started with Customer Relationship Management system:

APMP Capture Practitioner-How to develop a Business Case?

The business case is first developed during an initial investigation. It should provide an outline and be reviewed by the key internal and external sponsor(s) and stakeholders before being accepted, revised, or refused. The business case should provide the why, what, how, and who necessary for the sponsors and stakeholders to decide if it is worthwhile to continue.

APMP Capture Practitioner-Stakeholder Engagement and Management

When dealing with stakeholders, influence and negotiation are important. The Bid or Proposal Manager will need to have conflict management skills no matter how well-honed his or her other interpersonal skills may be. The Bid or Proposal Manager must understand the stakeholders to be able to encode messages correctly and use appropriate channels to maximize the effectiveness of any communication.