Insider Training

Imagine a world where everyone understands each other. Gobbledygook and gibberish have been eradicated. Complex and obscure language has been stamped out. The age of clarity has dawned. To triumph over the evil of incomprehensible prose, we need to understand the curse of knowledge. We need to admit how difficult it is to imagine what it is like for someone else not to know something that we know. Only through this admission can we start to learn how to express ourselves more clearly. During this session, we will explore how the curse of knowledge is cast including the spells of “chunking” and “functional fixity”. We will then consider how to stir up an antidote by mixing empathy and examples with straightforward and concrete language. And to check the antidote has worked, we will embrace the role of the validator.